When you visit our website (www.oficinapisco.com) and contact us through it and/or the contacts provided there, we will have to process your personal data. We will do so with the guarantee that we comply with applicable legislation, as well as that our procedures are in accordance with best practices.

PRIVACY

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Who is responsible for processing the data collected within the scope of our website?

The entity responsible for processing your personal data is PCSBFB, Lda. (hereinafter “Oficina Pisco”), headquartered at Herdade do Rebolo, Monte do Rebolo 2100-542 Fajarda, and Oficina Pisco is responsible for defining the means and purposes of processing of your personal data collected as part of your use of our website and the features we make available on it. Oficina Pisco may process your personal data directly and/or through subcontracted entities, in accordance with the applicable legislation.  

What personal data do we process and for what purposes?

When you contact us, namely through the contact form and/or through our email, available on the Site, we will process your identification and contact data, as well as the data associated with the Oficina Pisco services you wish to use, which may include your address. These data are necessary so that we can respond to requests addressed to us, and are processed by us for the purpose of providing information, products and services that are requested and for the purposes of managing the pre-contractual and/or contractual relationship. that can be established. 

We note that Oficina Pisco maintains in operation all the technical security means at its disposal to prevent loss, misuse, alteration, unauthorized access and appropriation of personal data provided or transmitted to us. However, and in any case, note that it is not possible to completely eliminate the risk of access and unauthorized use of data when it circulates on an open internet network, so you must ensure that you also implement security measures on your devices when browse our Site.  

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To whom do we communicate your personal data?

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Your personal data may be communicated to our subcontractors, namely to the service providers we use, whether they are digital or computer service providers, companies that deliver our products to our customers, among others. 

In addition, we may communicate your personal data to competent authorities, under the terms of the law, to comply with legal obligations. If applicable, we may communicate your data to financial/payment institutions for the execution of the contractual relationship that may be established. 

The use of our Site may imply the transfer of your personal data to countries that do not belong to the European Union or the European Economic Area. In these cases, Oficina Pisco will implement the necessary and appropriate measures in light of the applicable law to ensure the protection of your personal data, when they are subject to such transfer, strictly complying with the applicable legal and regulatory provisions.

What are your rights and how can you exercise them?

You may, in accordance with applicable legislation, request, at any time, access to personal data concerning you, as well as its rectification, elimination or limitation of its treatment, the portability of your data (if applicable), well object to your treatment.

These rights may be exercised by sending an email to  geral@oficinapisco.com . 

If you wish, you can obtain confirmation that your personal data are being processed, and you can also request access to it. You may also be provided with a copy of your data that is processed by us.

You may file a complaint with the competent supervisory authority (in principle, the CNPD - National Data Protection Commission), if you believe that the data processing carried out is not in accordance with the law. We invite you, in any case, to contact us in advance by sending an email to  geral@oficinapisco.com , so that we can give the best possible answer to your concerns.  

How long do we keep your personal data?

The personal data that we collect through the website and when you contact us, as described above, will be kept for the period of time necessary for Oficina Pisco to provide the information, products or services requested, in order to facilitate their provision. .  

COOKIES

The use of our Site and the digital features provided through it require, in some cases, the collection of personal data from Site users, in particular to improve the performance of the Site and said features. As with most websites and applications, small files called cookies or connection cookies are occasionally installed on your computer or mobile device in order for them to function correctly.

Oficina Pisco (as well as certain third parties, such as our subcontractors) use cookies and other similar tracking technologies so that we can distinguish you from other users when using our Site. Through these technologies we can provide you with a better experience whenever you browse our Site, as well as other websites or applications.

What are Cookies?

Cookies are small information files that are stored on your computer or mobile device through the browser (browser). These files allow for a certain period of time the websites or applications you use to “remember” your actions and preferences, namely character size and other display settings. That is why when you browse through the pages of a website or application or return to a website or application that you have already visited, you do not, in principle, have to indicate your preferences again.

Cookies - What are they for?

Cookies identify your server's browser, making it possible to store information on the device you use. This technology serves several purposes, such as helping to determine the usefulness, interest and number of uses of the Site, allowing the user to browse faster and more efficiently, eliminating the need to repeatedly enter the same information.

When you browse the Site and the cookie is, where applicable, accepted by you, on a next visit to the Site we may recognize your device. Thus, when you browse the pages of a website or application or return to a website or application that you have already visited, and in relation to which you have given your consent to the use of cookies, you do not, in principle, have to indicate your preferences again or enter data you had previously provided.

What type of Cookies are there?

There are several types of cookies.

Considering the lifetime of cookies, these can be:

· Permanent cookies: these are cookies that are stored, even after closing the browser, on your devices and that are used whenever you make a new visit to the Site. They are generally used to direct navigation to the user's interests, allowing us to provide a more personalized service.

· Session cookies: these are temporary cookies that remain in your browser's cookie file until you leave the Site. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems on the Site and provide a better browsing experience.

Considering, in turn, the domain to which they belong, cookies can be:

· Own cookies: these are cookies sent to the user's terminal equipment from a device or domain managed by Oficina Pisco (or by a subcontractor of ours) and from which the service requested by the user is provided (as indicated below).

· Third-party cookies: these are cookies sent to the user's terminal equipment from a device or domain that is not managed by Oficina Pisco, but by another entity that processes the data collected through cookies (as indicated below).

How and for what purposes are Cookies used on the Site?

The cookies identified below may be necessary or subject to the user's consent (when accessing the Site) to provide the service that the user requests or to measure the web audience on the Site, as indicated:

How to Use Cookies?

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The user of the Site can activate or deactivate the acceptance of cookies by changing the settings on their computer or mobile device.

All browsers allow the respective user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. The user can, therefore, configure their browser to inform whenever a cookie is received or even deactivate its acceptance, however Oficina Pisco warns that this may partially affect the use of some of our services, not having a navigation , on our website, improved and personalized.

If your browser's privacy setting is set to "High", you will not be able to access some of our services and may be prevented from fully using all the features of the Site. To resolve this issue, please add our website address to the list of allowed websites in your browser's privacy settings.

If you are accessing the Site from a corporate computer and cannot access it, the problem may be with the computer's corporate security settings. We recommend that you contact your system administrator.

Questions related to the processing of your data?

In case of any question related to the processing of your personal data and the exercise of your rights mentioned above, you can always contact us through the following contacts:

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Email:  geral@oficinapisco.com

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Last update date:  March 24, 2021